The Government of Punjab is committed to protecting the privacy and personal information of all users accessing the E-Taxi Scheme portal (e-taxi-scheme.org.pk). This Privacy Policy outlines how information is collected, used, stored, and protected when you visit or interact with this website.
By using this portal, you agree to the terms described in this Privacy Policy.
1. Purpose of the Portal
The E-Taxi Scheme portal provides official information, eligibility details, and application services related to the Government of Punjab’s E-Taxi Scheme. The website is designed to ensure transparency, accessibility, and efficient delivery of public services.
2. Information We Collect
Depending on your interaction with the portal, we may collect the following types of information:
A. Personal Information (When Voluntarily Submitted)
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Full Name
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CNIC (Computerized National Identity Card) Number
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Mobile Phone Number
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Email Address
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Residential Address
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Driving License Information
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Vehicle-related information (if applicable)
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Supporting documents uploaded during application
B. Technical Information (Automatically Collected)
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IP address
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Browser type and version
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Device type
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Date and time of visit
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Pages accessed
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Referral source
This information is collected for security, monitoring, and service improvement purposes.
3. How We Use Your Information
The information collected may be used for:
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Verifying eligibility for the E-Taxi Scheme
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Processing applications
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Communicating updates or notifications
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Conducting verification and compliance checks
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Preventing fraud, duplication, or misuse
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Improving website performance and user experience
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Meeting legal and regulatory requirements
Personal data will not be used for commercial marketing purposes.
4. Data Sharing & Disclosure
Your information may be shared with relevant government departments and authorized entities strictly for official purposes, including:
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Transport Department
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Excise & Taxation Department
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Financial institutions or partner banks
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Verification authorities (e.g., NADRA, where legally required)
Data will not be shared with third parties for private or commercial use.
5. Data Security
We implement appropriate technical and administrative safeguards to protect personal information against:
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Unauthorized access
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Data loss
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Alteration
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Disclosure
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Cyber threats
Security measures may include encryption, firewalls, secure servers, and restricted access controls.
Despite best efforts, no online system can guarantee absolute security. Users are encouraged to protect their login credentials and personal information.
6. Cookies Policy
This website may use cookies to:
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Enhance user experience
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Analyze traffic and performance
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Improve system functionality
Users may disable cookies through browser settings; however, some website features may not function properly.
7. Third-Party Links
The portal may contain links to official government or partner websites. We are not responsible for the privacy practices of external websites. Users are advised to review the privacy policies of those sites separately.
8. Data Retention
Personal information will be retained only for as long as necessary to:
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Fulfill the purpose of collection
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Complete verification and compliance procedures
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Meet legal and audit requirements
After this period, data may be securely archived or deleted in accordance with applicable regulations.
9. User Responsibilities
Users are responsible for:
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Providing accurate and truthful information
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Not sharing false or misleading data
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Maintaining confidentiality of any login credentials
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Using the portal for lawful purposes only
Providing false information may result in disqualification or legal action.
10. Children’s Privacy
This portal is intended for use by eligible adult applicants. It does not knowingly collect personal data from minors without guardian consent.
11. Changes to This Privacy Policy
The Government of Punjab reserves the right to update or modify this Privacy Policy at any time. Updates will be published on this page with a revised “Last Updated” date.
Users are encouraged to review this page periodically.
Contact Information
For official inquiries regarding the E-Taxi Scheme:
E-Taxi Scheme Support Office
Government of Punjab
[support@etaxi.pitb.gov.pk]
[042-111-333-267]